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This is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen.  

Host Olivia Neal is passionate about the use of digital approaches to help the public sector work better for those it serves. She is the Director of Digital Transformation in Microsoft’s Worldwide Public Sector Team where she has the privilege of working with teams from all around the world. Before joining Microsoft, Olivia spent her career in the Government of Canada and the UK Government, including at the UK’s Government Digital Service.  

Visit Microsoft's Public Sector Center of Expertise to learn more. 

Follow us @Microsoft_Gov.

Jun 24, 2021

In this episode, we talk with Maria Hald, who spent 20 years in the Danish public sector, about one of her roles as Deputy Director General in the Ministry of Finance. Hald was responsible for running a shared service center for HR for central government agencies in Denmark. She led transformation of this from...


Jun 10, 2021

In this episode we are joined by Luis Felipe Monteiro, the Secretary of Digital Government in Brazil. He oversees digital transformation of the federal government and is dedicated to implementing innovation actions in the public sector focusing on the needs of the citizens. We discuss how to scale digital transformation...