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This is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen.  

Host Olivia Neal is passionate about the use of digital approaches to help the public sector work better for those it serves. She is the Director of Digital Transformation in Microsoft’s Worldwide Public Sector Team where she has the privilege of working with teams from all around the world. Before joining Microsoft, Olivia spent her career in the Government of Canada and the UK Government, including at the UK’s Government Digital Service.  

Visit Microsoft's Public Sector Center of Expertise to learn more. 

Follow us @Microsoft_Gov.

  1. All Episodes
  2. 2022

Dec 20, 2022

Tom Wright is the CEO of the Regional Plan Association, an organization that brings together research, communities, and politicians to help plan the New York metropolitan region. He joined Future of Infrastructure host Jeremy Goldberg for a discussion of what they’ve learned by taking the long view of city and...

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Dec 13, 2022

Dan Zarrilli, Special Advisor for Climate & Sustainability at Columbia University, and former Chief Climate Policy Advisor in the New York City Mayor’s Office, joins Future of Infrastructure host Jeremy Goldberg to talk about lessons learned from Hurricane Sandy and how New York City committed to a comprehensive...

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Dec 6, 2022

In this episode, host Olivia Neal welcomes Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft. The co-authors share insights from their paper on How to Use Building Blocks for a Successful Digital Transformation Strategy. 

Olivia Neal [host] | LinkedIn  

Andrew...

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Nov 23, 2022

Mick Connolly is the Head of IT Innovation for HM Revenue and Customs in the UK. He chats with guest host Steve Barr about using technology to reach your goals, and the importance of innovation in tax and customs operations.

Steve Barr [host] | LinkedIn 

Mick Connolly [guest] | LinkedIn

HM Revenue & Customs

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Nov 10, 2022

On the first episode of our Public Finance mini-series, Jeff Saviano, the Global Tax Innovation Leader for EY, tells host Olivia Neal about the intersection of tax and innovation and shares what he sees in the future of public finance.

Olivia Neal [host] | LinkedIn 

Jeffrey Saviano [guest] | LinkedIn

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